Shipping policy

VitelLoop processes orders within 1–3 business days, excluding weekends and holidays, with shipping rates and estimated delivery times calculated at checkout based on your selected carrier and speed. Once your order ships, you will receive a confirmation email containing a tracking link; please allow up to 48 hours for tracking updates to appear. We are not responsible for any additional customs duties, taxes, or carrier delays that may occur during transit. If your package arrives damaged or does not arrive within the expected timeframe, please reach out to our support team at Cossio0808@gmail.com with your order number for assistance.